customer relationship management capability

基本解释

CRM (Customer Relationship Management), is quite necessary in internet era that help enterprises heighten competitive capability and fulfill enterprises value.
即“客户关系管理”，是在网络经济时代提升企业竞争能力，实现并提高企业价值的必然要求。
Power marketing customer relationship management can improve customer relationship, increase customer satisfactory index and improve core competition capability of enterprise.
电力营销客户关系管理可以改善客户关系，提高客户的满意度和忠诚度，增强企业核心竞争力。
In the process of transforming the operation of network-orientation to customer-orientation, how to enhance the Customer Relationship Management Capability (CRMC) of the company is the key to success.
在从以网络为中心向以客户为中心运营的转变过程中，如何提高企业自身的客户关系管理能力是企业运营成败的关键。